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Terms and Conditions for Suggestion Box
Last Updated: 18 May 2025 Welcome to Suggestion Box, operated by Merlinsbeard Pty Ltd! 1. Introduction By using Suggestion Box you confirm your acceptance of, and agree to be bound by, these terms and conditions. 2. Agreement to Terms and Conditions This Agreement takes effect on the date on which you first use the Suggestion Box application or website. By accessing or using the Website and services, you confirm that you are at least 18 years old or have obtained parental or guardian consent. If you are under 18, you may not use the service. 3. Description of Suggestion Box Suggestion Box is a platform that allows users to create and manage feedback collection boxes where community members, users, or subscribers can submit suggestions and feedback. All submitted suggestions are listed publicly, and moderation is conducted by both the suggestion box creators and Suggestion Box administrators. 4. User Accounts and Registration To create a suggestion box, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when registering and keep this information updated. 5. User Content and Submissions By submitting suggestions, feedback, or other content to the platform, you: a) Grant Suggestion Box a non-exclusive, worldwide, royalty-free license to use, display, and store the content for the purpose of providing the service; b) Represent that you own or have the necessary rights to the content you submit; c) Understand that all submissions will be publicly viewable by default; d) Acknowledge that box creators and Suggestion Box administrators have the right to moderate, edit, or remove content. 6. Prohibited Content You agree not to submit content that: a) Is unlawful, defamatory, harassing, threatening, or discriminatory; b) Infringes on intellectual property rights of others; c) Contains malicious code, malware, or harmful data; d) Impersonates any person or entity or falsely states your affiliation; e) Contains personally identifiable information about others without their consent; f) Is sexually explicit, violent, or otherwise objectionable; g) Advertises or solicits without authorization. 7. Moderation and Content Removal Suggestion Box and box creators reserve the right to moderate, edit, or remove any content that violates these Terms or is otherwise objectionable. We are not obligated to pre-screen content but may do so at our discretion. 8. Subscription and Payment Terms If you subscribe to a paid plan (billed monthly or yearly), you agree to pay all fees in accordance with the billing terms in effect at the time. Fees are non-refundable except as required by Australian Consumer Law. We reserve the right to change our pricing terms upon reasonable notice. 9. Termination Rights We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms. Upon termination, your right to use the service will immediately cease. Suggestion Box retains the unrestricted right to terminate service at our sole discretion, which enables us to exercise control over software distribution and utilization. 10. Disclaimer It is not warranted that Suggestion Box will meet your requirements or that its operation will be uninterrupted or error free. All express and implied warranties or conditions not stated in this Agreement (including without limitation, loss of profits, loss or corruption of data, business interruption or loss of contracts), so far as such exclusion or disclaimer is permitted under the applicable law are excluded and expressly disclaimed. This Agreement does not affect your statutory rights. 11. Warranties and Limitation of Liability Suggestion Box is provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Suggestion Box does not give any warranty, guarantee or other term as to the quality, fitness for purpose or otherwise of the software. Suggestion Box shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by Suggestion Box's negligence or the negligence of its servants or agents or otherwise) which arise out of or in connection with the provision of any goods or services by Suggestion Box. Suggestion Box shall not be liable or deemed to be in breach of contract by reason of any delay in performing, or failure to perform, any of its obligations if the delay or failure was due to any cause beyond its reasonable control. Notwithstanding contrary clauses in this Agreement, in the event that Suggestion Box is deemed liable to you for breach of this Agreement, you agree that Suggestion Box's liability is limited to the amount actually paid by you for your services or software, which amount calculated in reliance upon this clause. You hereby release Suggestion Box from any and all obligations, liabilities and claims in excess of this limitation. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement. 12. Responsibilities Suggestion Box is not responsible for what the user does with the user-generated content. This includes any content that is submitted to the platform by users, box creators, or other third parties. 13. Indemnification You agree to defend, indemnify, and hold harmless Suggestion Box, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your violation of these Terms or your use of the service. 14. Data Collection and Privacy We collect and store user data, including name, email, and payment information, as necessary to provide our services. For details on how we handle your data, please refer to our Privacy Policy at https://suggestionbox.page/privacy-policy. We use web cookies to collect non-personal data for the purpose of improving our services and user experience. By using Suggestion Box, you consent to our collection, storage, and processing of your data as described above and in our Privacy Policy. You warrant that any data you provide is accurate. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). 15. Intellectual Property Rights Suggestion Box and its content, features, and functionality are owned by Suggestion Box and are protected by Australian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission. 16. General Terms and Law This Agreement is governed by the laws of Australia. Any dispute arising from these Terms shall be resolved in the courts of Australia. You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and Suggestion Box as a result of your use of these services. You agree not to hold yourself out as a representative, agent or employee of Suggestion Box. You agree that Suggestion Box will not be liable by reason of any representation, act or omission to act by you. 17. Changes to Terms We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to use Suggestion Box after revisions become effective, you agree to be bound by the revised Terms. 18. Contact Information If you have any questions about these Terms, please contact us at jake@suggestionbox.page. Thank you for using Suggestion Box!