Privacy Policy for Suggestion Box

Last Updated: 18 May 2025

Thank you for using Suggestion Box, operated by Merlinsbeard Pty Ltd ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you access our website at suggestionbox.page (the "Website").

1. Information We Collect
   1.1 Personal Information
   We collect the following personal information when you register for an account or use our services:
   - Name
   - Email address
   - Payment information: processed securely by Stripe; we do not store full payment details on our servers.

   1.2 Non-Personal Information
   We collect non-personal data through cookies, similar technologies, and Datafast analytics (https://datafa.st), including:
   - IP address
   - Browser type and version
   - Device information
   - Pages visited and usage patterns

2. Data Collection Practices
   We only collect personal information that is necessary for providing our services, and we do so by fair and lawful means with your knowledge and consent. We inform you why we collect data and how it will be used.

3. Tracking Technologies and Analytics
   We use cookies and Datafast analytics to monitor usage and performance:
   - Cookies enhance website functionality and session management.
   - Datafast collects aggregated, non-identifiable analytics to help us understand user behavior and improve the service.

4. Use of Information
   We use the information we collect to:
   - Provide, maintain, and improve our services
   - Process transactions and send notifications
   - Personalize communication and support
   - Analyze trends and usage via Datafast analytics

5. Data Sharing and Disclosure
   We do not sell or trade personal information. We may disclose data to:
   - Stripe and other payment processors for transaction processing
   - Datafast to perform analytics on usage data
   - Law enforcement or regulators when required by law

6. Data Security
   We implement reasonable security measures to protect your information, but no online transmission is 100% secure.

7. Data Retention
   We retain personal data only as long as necessary to provide services or to comply with legal obligations.

8. Children's Privacy
   Our services are not intended for individuals under 13 years of age ("Children"). We do not knowingly collect personal information from Children.
   Individuals under the age of 13 are strictly prohibited from using the service.
   If you become aware that a Child has provided us with Personal Data, please contact us at jake@suggestionbox.page and we will take steps to remove that information from our servers.

9. Age Verification
   By accessing or using the Website and services, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use the services. If you are under 18, you may not use the service without such consent. Please note that individuals under 13 are strictly prohibited from using the service as stated in our Children's Privacy section.

10. Access, Correction, and User Rights
    You may access, update, or delete your personal information through your account settings or by contacting us at jake@suggestionbox.page. You may also withdraw consent at any time, though this may impact your use of the service.

11. External Links
    Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy
    We may update this policy from time to time. If significant changes occur, we will notify you via email and revise the date at the top of this page.

13. Contact Us
    For any questions or concerns regarding this Privacy Policy, please contact us at jake@suggestionbox.page.

Thank you for choosing Suggestion Box!